Shipping And Delivery Policy
Last updated: 05.12.2025
Thank you for shopping at Naavian. We aim to provide fast, reliable and transparent shipping to customers in Scandinavia, Europe, the United States, and other international regions.
1. Order Processing
Orders are processed within 2–3 business days after payment confirmation. Processing times may increase during high-demand periods or due to supplier stock fluctuations.
You will receive an email confirmation once your order has been processed, including your tracking number.
2. Estimated Delivery Times
Because of demand and season, please expect these estimated delivery times:
| Region | Delivery Time (After Processing) | Notes |
|---|---|---|
| Scandinavia / Northern Europe | 8–15 business days | Standard international shipping with tracking. |
| Rest of Europe | 10–20 business days | Transit time depends on carrier and customs. |
| United States & International | 12–25 business days | Customs and local handling times may vary. |
Please note: These are estimated timeframes. Actual delivery may vary due to customs inspections, weather events, carrier delays, and other factors outside our control.
3. Shipping Costs And Duties
Shipping costs are calculated at checkout based on destination, weight, and size. Customs duties, VAT, or import fees may apply depending on your country’s regulations.
4. Tracking Information
All orders include a tracking number. You may track your shipment via our Track Order page once available.
5. Address Accuracy
Please ensure your address details are complete and correct. If you submitted an incorrect address, contact us immediately through our Contact Us page.
We can only modify the address before the order has been shipped. Once shipped, we cannot reroute, replace, or refund orders due to incorrect address information.
6. Lost, Stolen, or Delayed Packages
If a package is marked “delivered” by the courier but you did not receive it, please check with neighbors, building reception, or local carriers.
Naavian is not responsible for packages lost or stolen after delivery confirmation. For packages lost in transit, we will assist in filing a claim with the carrier.
7. Contact Us
If you have questions, please reach out via our Contact Us page.
Thank you.